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Articles, Tech talks, EOL/EOSL Information

Which Hardware Should Stay on OEM Support and Which Should Move Off?

Not every piece of IT hardware needs the same support strategy. Some systems should remain under OEM sup...

How to Prioritize Critical Systems for Hardware Maintenance Coverage

Not every piece of IT hardware needs the same level of maintenance coverage. Some systems support core b...

How Remote Technical Support Helps Resolve Hardware Issues Faster

When IT hardware fails, the first priority is simple: identify the issue and restore service as quickly ...

How to Create an EOSL Support Plan Before Coverage Expires

When IT hardware approaches End of Service Life, many businesses wait too long to decide what comes next...

How to Reduce IT Hardware Maintenance Costs Without Adding Risk

Reducing IT hardware maintenance costs is a priority for many businesses. Support renewals increase, har...

The Real Cost of Replacing Data Center Hardware Too Early

Replacing data center hardware is sometimes necessary. Servers, storage systems, tape libraries, network...

How Aging Hardware Affects IT Budget Planning

Aging IT hardware creates one of the most common budget challenges for data center and IT operations tea...

Technology

What Happens When OEM Support Ends for Your IT Hardware?

When OEM support ends for a server, storage system, switch, tape library, or other piece of enterprise h...

Technology

Why Organizations Switch from OEM Support to Third-Party IT Hardware Maintenance

For many organizations, OEM support feels like the default option for maintaining servers, storage syste...

Maintenance

When to Look into TPM vs OEM Coverage for IT Hardware Maintenance and Support

This is an age-old discussion in the IT industry. Often it seems that it is made out to be an either/or ...

Hardware

Tape Storage - Is It Really Outdated and Dead?

“Tape storage? That’s so outdated!” So goes the judgement in today’s IT world, with cloud infrastructure...

Hardware

New Storage Hardware - Is It Really Needed and Worth it?

In talking to many clients throughout my career, one of the top trending things I have heard is about sw...