Though you might not have a maintenance agreement with us here at Top Ten USA, we can still provide technical support for your tape storage hardware using our time and materials model. With this model, you will be quoted an hourly rate and minimum timeframe once you have provided us with the details of your support request. Upon acceptance of this quote, we will engage with the same level 3 specialists that we use to support our maintenance customers. You can always depend on the same level of service for your tape storage hardware from Top Ten USA. Please feel free to take a look below at the tape storage hardware we offer technical support for. Even if you don't see your hardware listed, just reach out to us and we will be happy to provide you with a no-obligation quote.