Third Party Maintenance with
Top Ten USA saves clients
Hardware Maintenance
-
Expert Technicians
A hardware maintenance agreement provides peace of mind knowing you have trained professionals standing behind you in case there is an issue with your critical hardware.
-
Extended Coverage
When the original equipment manufacturer (or OEM) renewal comes in, you can reach out to us and we can quote an option to extend the coverage for you with us.
-
Custom Agreements
We have a variety of hardware maintenance agreement service levels to help you find what works best for your business.
Technical Support
-
T&M Support
Our estimate will include the parts needed to complete the repair as well as the time we believe we will need to get your system fixed.
-
Custom Estimate
Our T&M support (AKA Time & Materials support) allows you to reach out to us with your hardware issue. Your inquiry will be responded to by our highly experienced technical experts located in the US.
-
Data Center Hardware
Top Ten USA offers technical support for data center hardware.
Professional Services
-
Request a Quote
When you need technical assistance, it can be requested and quoted under professional services. We can help you with anything from cleaning up a bird’s nest of wiring to packing you up and moving you to a whole new location.
-
Variety of Services
Our services can include hardware relocation, hardware decommissions, hardware upgrades, and system optimization, setup, and management.
Hardware Sales
-
Robust Selection
Top Ten USA has a selection of Enterprise IT hardware parts available. We stock parts for servers, storage equipment, networking hardware, as well as periphery.
-
Quality Parts
Our parts are original OEM manufactured that we test and refurbish, all backed with a 6-month warranty.
Hardware Maintenance
-
Expert Technicians
A hardware maintenance agreement provides peace of mind knowing you have trained professionals standing behind you in case there is an issue with your critical hardware.
-
Extended Coverage
When the original equipment manufacturer (or OEM) renewal comes in, you can reach out to us and we can quote an option to extend the coverage for you with us.
-
Custom Agreements
We have a variety of hardware maintenance agreement service levels to help you find what works best for your business.
Technical Support
-
T&M Support
Our estimate will include the parts needed to complete the repair as well as the time we believe we will need to get your system fixed.
-
Custom Estimate
Our T&M support (AKA Time & Materials support) allows you to reach out to us with your hardware issue. Your inquiry will be responded to by our highly experienced technical experts located in the US.
-
Data Center Hardware
Top Ten USA offers technical support for data center hardware.
Professional Services
-
Request a Quote
When you need technical assistance, it can be requested and quoted under professional services. We can help you with anything from cleaning up a bird’s nest of wiring to packing you up and moving you to a whole new location.
-
Variety of Services
Our services can include hardware relocation, hardware decommissions, hardware upgrades, and system optimization, setup, and management.
Hardware Sales
-
Robust Selection
Top Ten USA has a selection of Enterprise IT hardware parts available. We stock parts for servers, storage equipment, networking hardware, as well as periphery.
-
Quality Parts
Our parts are original OEM manufactured that we test and refurbish, all backed with a 6-month warranty.
Why You Should Choose Top Ten USA
Here are some facts about us that we believe sets us apart and makes us the best choice for Third-Party Maintenance for your company:
Our Knowledge Base is In House
Our technicians are trained extensively in the house to levels beyond those of traditional field technicians. Their task is simple: find the issue, fix the issue, and get you up and running again quickly and efficiently.
We Are A Small Company
We know the struggle is real. Our economy is crippling and destroying companies in every market across the USA. We KNOW the value of your hardware, the value of your data, and the value of your money. We treat it as our own; we work hard and smart for you and look at every service issue as an opportunity to help you make the most informed decision you can to benefit your company.
.png)
Our Replacement Parts are In House
We have over a million dollars in parts inventory right here at our New Jersey Corporate location. When we bring a piece of hardware under coverage, we ensure we have the parts needed to support that hardware in-house, tested, and ready to go as needed. We make that investment in you to ensure you see the value of your investment in us.
.png)
We Own What We Support
We have extensive hardware labs where we keep examples of the hardware we support right in our building. If you bring us a real challenge, we can duplicate your error here in real-time and then create your solution on the fly.
We are not ashamed to say we want your business. We work to develop and earn your trust in everything we do every day. Top Ten is the best choice simply because no one will work harder, smarter, or more closely with you than we will.